Private, safe and secure connection in your back pocket, no matter where in the world you are!
Bill Shock! and roaming horror stories
Bill Shock Represents 14% of Big Business Mobile Costs- According to Comms Risk
Wandera (specialists in mobile data security) engaged with Redshift Research to conduct a survey.
1,000 IT managers in the US and the UK were asked the amount their business spent on mobile phones during the past year and the cost of IT resources required to manage the devices; management of services, mobile security software, costs of security breaches, overage charges and roaming.
So in actuality, with all these additional costs, annual cost per device was more than double!
‘Bill shocks’ from unexpected carrier charges are the second greatest single contributor to overall TCO (Total Cost of Ownership) for the largest companies globally – 14% of the TCO
“23% of surveyed businesses had endured a mobile breach in the last year.”
“Businesses spend more on cleaning up mobile security breaches than they spend of mobile security software.”
Bill Shock horror stories from holiday makers;
“Lad hit with shock £2,700 mobile roaming bill after 10 day holiday to Egypt”
£4 per MB was the fatal blow! No data cap was applied. Consumer only received 1 text warning the bill had hit £600
“The £8,000 broadband bill shock from Orange”
Monthly cap of £40 on dongle usage. However, what he was not told, and which Orange’s own operator did not seem to be aware of, was that this does not apply to overseas use!
“A holidaymaker was shocked to receive a £31,500 mobile phone bill”
After downloading an episode of his favourite TV show while abroad
In 2008 a 46-year-old lawyer ran up a £4,900 bill after she used the BBC iPlayer service to catch up on an episode of The Apprentice while in France
Bill Shock horror stories from business users;
£1,000 on roaming data charges
An employee at law firm used their device for a single day while in the Middle East for business and racked up £1,000 on roaming data charges. He claims it was corporate email.
Recruitment company that suffered a £20,000 bill shock
Incident in Dubai because an employee enabled tethering whilst at a tradeshow and then forgot about it. She continued to use Internet for most of the day but was being charged over £5 per Mb.
Customer in the US incurs a £15,000 bill
Almost all of which could be attributed to a single user who had decided to tether his device for the whole month
Travelling in Japan incurred a $12,000 bill
One of our customers in the pharmaceuticals industry experienced a bill shock situation where a US-based employee was traveling in Japan and incurred a $12,000 bill
Mobile charges reaching the tens of thousands
“We were spending excessive amounts on roaming data while people were abroad. Checking email could’ve resulted in a $200 charge each day.” In Canada, where the cost of data is already higher than most countries, comes another tale.
£9,000 bill for accidental tethering
A large water company suffered the consequences of accidental tethering when a £9,000 bill was incurred by one user in the UK. The employee exceeded data allowance through tethering while streaming sport
Last summer EU legislation was brought in to cap the costs of mobile phone calls and texts abroad. However, it only affected wholesale prices – at €1 per megabyte (MB).
What does this mean? It means that while the retail price should reflect this cost, it is actually up to the individual network operator to set the price, leading to a wide disparity in charges.
For example, for mobile broadband use in Spain, network operator Three, charges £1.25 per MB outside of any monthly allowance. Whilst Orange charges £2.94, O2charges £3 and Virgin Mobile £5.
And according to website moneysupermarket.com. Vodafone charges £9.99 for the first 50MB and £9.99 per 50MB thereafter.
The Observer found the charges are also unclear and often buried in the small print of some mobile phone operators’ websites, making it very difficult for customers to work out what they might be expected to pay.
About our technology.
Let us tell you about YRoam, the technology behind us and what we can do for you!
Once the 4G roaming Wi-Fi device is powered ON, it detects all available networks within its coverage area.
A dial-up VPN connection between the device and the SaaS (Software as a Service) platform is established using the Embedded SIM (SEED SIM) in the device.
Successful authentication of user credentials by SaaS platform triggers the device to search and populate a public list of available mobile networks and provisions a SIM remotely.
The device selects and connects to the optimal network. It periodically scans available networks and switches automatically to ensure the user is constantly connected.
Using the same VPN connection, YRoam Customer credentials (“user credentials”) are authenticated by SaaS.Services will now be activated and users can connect up to five Wi-Fi enabled devices to their YRoam device.
Powered by revolutionary cloud- sim technology
Built-in 6000mAh power bank
Connect up to 5 devices simultaneously
Automatic switching between networks to ensure constant connectivity
Both 4G & 3G compatible
Services available in over 100 countries; across multiple data providers
Private & secure Wi-Fi network
Remove the risk of excessive data roaming charges with on-screen balances & easy-to-use APP
Track data & spend history
Standard flat rates across the world with no hidden fees
Stylish & desirable design
Data access to an array of local network providers with a single data plan
Our Wi-Fi services support WPA2/PSK 128bit encryption.
Our devices use CCMP as the encryption protocol…the strongest in the industry! Providing data confidentiality, authentication, integrity and replay protection.
The encryption key is refreshed every 30 minutes, in the background, between your device and YRoam unit.
Unlike competitors, Y-Roam never throttles data…you will have full speed access to every last MB purchased!
Customers don’t have to notify us when they are travelling, or elect a destination of travel; the device will dynamically connect in any of the covered 100+ countries where a 3G or 4G signal is available from one of networks enabled on our system.
Our technology is at the forefront of the mobile industry; offering innovative solutions to consumer problems whilst complimenting the services of the traditional providers.
Data as low as 3.2p per MB regardless of where in the world it is consumed.
Never tied to a singular network. YRoam procures data from multiple networks in order to make sure users get the best coverage worldwide.
Bespoke packages also available for corporate accounts to suit the needs of clients.
According to uSwitch more than 9 million UK mobile phone users suffer from so-called “bill shock” when using their phones abroad – not with YRoam!
Operators are entitled to propose alternative roaming pricing schemes avoiding new EU legislation where the customer explicitly accepts the alternative terms
Our Strategic Partners;
Y-Roam are an Over the Top (OTT) service provider working in partnership with leading innovators uCloudlink as the technology provider.
uCloudlink has 800+ employees worldwide with a large majority engaged in innovation, research and development.
uCloudlink’s custom-built SaaS platform provides a gateway between the self-developed SIM banks and the innovative 4G enabled sim-free terminal devices.
Y-Roam have full access to all operational, billing, sales management and traffic monitoring functionalities on the platform.
uCloudlink are proven pioneers in Cloud-SIM technology and support over a quarter of a million users every day.